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E-Commerce

How Solarspeicher24’s Conversion Rate Jumped by 6%

Solarspeicher24 is a German sustainable energy brand that provides a vast array of products and services.

  • Based Central Europe
How Solarspeicher24’s Conversion Rate Jumped by 6%

Solarspeicher24 is a German sustainable energy brand that provides a vast array of products and services.

The company offers premium energy storage systems and inverters created to efficiently store and convert solar energy into usable electricity, as well as wall boxes for efficient electric vehicle charging, balcony power plants for compact and versatile solar power solutions, and more.

Improved search result customization

Adopting Luigi's Box significantly improved our search result customization, resulting in a conversion increase of 6%. The integration process was comprehensive and enriched our understanding of customer search patterns and product demand.

Reviewer
Ole Ohlen
Solarspeicher24.de

Making search remarkable

Search & discovery are powerful, profitable e-commerce tools that more retailers should prioritize and optimize to fully capitalize on their benefits.

Solarspeicher24 recognized the need to enhance its search capabilities to increase its website conversion rate by 6%.

To meet Solarspeicher24’s specific requirements—such as base price, energy efficiency class, variant articles, zero-tax articles, and price hiding—Luigi’s Box customized the solutions implemented.

Challenge 1: Better analytics

Solarspeicher24 wanted to have better search-related analytics. More specifically, the company wanted to track search terms to understand and fulfill customer demand.

Solution

With Luigi’s Box Analytics, Solarspeicher24 has the necessary insights to understand customer behavior and desires, address gaps in its offerings, and improve demand forecasting.

Challenge 2: Personalization

Solarspeicher24 was hoping to keep visitors engaged longer on the company’s website through more comprehensive personalization.

Solution

Luigi’s Box Recommender solves this challenge by suggesting popular products, similar items, discounts, complementary products, recently-viewed items, and more, based on a user’s past searches, items added to cart, and purchases.

Challenge 3: Custom ranking

Solarspeicher24 was unable to control which products appeared at the top of its site search results, leading to irrelevant products getting displayed first. The company wanted the power to decide which products get promoted at the top.

Solution

AI-powered Search helps improve search result relevance through a variety of different features, including Pin to Position and Boosted Items.

Pin to Position helps solve this challenge by enabling retailers to customize a product’s position within the search results (e.g., the top result).

With Boosted Items, retailers can prioritize specific products, categories, and brands in their product catalog. This helps these items get noticed sooner by promoting them higher in search results.

Challenge 4: Product relevance

When Solarspeicher24’s website visitors received incorrect search results, they would adjust their query to refine their search, which actually led to worse, less-relevant results.

Solution

Thanks to the advanced ranking features of Luigi’s Box Search, Solarspeicher24 can enhance the relevance of products shown in search results.

The ranking features work by prioritizing products based on their availability and relevance to the query. When products have the same availability and relevance, they are further sorted using additional signals, and the weights of these signals can be adjusted to influence the ranking.

The order of products is determined by a score, which is the sum of all signal values multiplied by their weights. This scoring method only affects the ranking of products with the same availability and relevance.

Each signal comes with guidance that explains its purpose, its impact on product ranking, and the business metrics it influences. Typically, these signals affect conversion rate, average order value (AOV), and margin. The aim is to optimize signal settings to positively impact these metrics.

Autocomplete also helps improve product relevance by speeding up the search process with a smart search-as-you-type function. This means results appear instantly, without needing to finish typing the entire query, allowing customers to quickly see if they’re on the right track with their search.

Improved search results for “Pylontech” with Luigi’s Box.
Improved search results for “Pylontech” with Luigi’s Box.

Results

With the help of Luigi’s Box, Solarspeicher24 can better analyze search terms, understand demand, and offer personalized product recommendations. It can also customize which items are the top-listed search result and has more relevant search results overall.

+6% Conversion rate

Solarspeicher24 achieved its goal of raising its website conversion rate by 6%.

+123% Search usage rate

The percentage of site visitors who use the search to find items increased by 123%.

+32% Average cart value

With Luigi’s Box, the average price of products added to cart increased by 32%.

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